How can a handyman avoid miscommunication when quoting jobs for non-present property owners?
Direct answer: Quote absentee owners by documenting assumptions, getting approval in writing, and requiring photos/video before committing to price.
Practical steps
- List assumptions: Write what you assumed about access, condition, materials, and scope.
- Require evidence: Get photos/video walkthrough before finalizing price.
- Approval in writing: No work until the owner signs the quote and change-order rules.
Next step: Add an "Assumptions & Evidence Required" section to absentee-owner estimates.
Category: Customer Service