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How can a handyman avoid miscommunication when quoting jobs for non-present property owners?

Direct answer: Quote absentee owners by documenting assumptions, getting approval in writing, and requiring photos/video before committing to price.

Practical steps

  • List assumptions: Write what you assumed about access, condition, materials, and scope.
  • Require evidence: Get photos/video walkthrough before finalizing price.
  • Approval in writing: No work until the owner signs the quote and change-order rules.

Next step: Add an "Assumptions & Evidence Required" section to absentee-owner estimates.

Category: Customer Service

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