What is the best protocol for handling key exchanges with absentee landlords?

Q: What is the best protocol for handling key exchanges with absentee landlords?

Direct answer: Use a key protocol: confirm pickup/dropoff location, who authorizes access, what happens if a lockbox fails, and where keys are returned. Write it down so you don't waste trips or get blamed for access issues. Practical steps Clarify scope: Confirm what's included before you proceed. Document: Photos and notes protect you and speed approvals. Communicate early: Updates prevent conflict and callbacks. Next step: Add this to your closeout script or SOP so you don't improvise on every job.

Question

Accepted Answer

Direct answer: Use a key protocol: confirm pickup/dropoff location, who authorizes access, what happens if a lockbox fails, and where keys are returned. Write it down so you don't waste trips or get blamed for access issues.

Practical steps

Clarify scope: Confirm what's included before you proceed.
Document: Photos and notes protect you and speed approvals.
Communicate early: Updates prevent conflict and callbacks.

Next step: Add this to your closeout script or SOP so you don't improvise on every job.