How should a handyman handle unclear or incomplete client instructions?

Q: How should a handyman handle unclear or incomplete client instructions?

Direct answer: When instructions are vague, require photos and a clear description before scheduling. Quote unknowns as diagnostic/time-and-materials, confirm scope in writing, and avoid committing to a price until the job is defined. Practical steps Clarify scope: Confirm what's included before you proceed. Document: Photos and notes protect you and speed approvals. Communicate early: Updates prevent conflict and callbacks. Next step: Add this to your closeout script or SOP so you don't improvise on every job.

Question

Accepted Answer

Direct answer: When instructions are vague, require photos and a clear description before scheduling. Quote unknowns as diagnostic/time-and-materials, confirm scope in writing, and avoid committing to a price until the job is defined.

Practical steps

Clarify scope: Confirm what's included before you proceed.
Document: Photos and notes protect you and speed approvals.
Communicate early: Updates prevent conflict and callbacks.

Next step: Add this to your closeout script or SOP so you don't improvise on every job.