How can a handyman keep client decisions from getting misremembered later?

Q: How can a handyman keep client decisions from getting misremembered later?

Direct answer: Stop 'he said/she said' by summarizing every key decision in a same-day text and saving it to the job record. Practical steps Send a recap text: Include what was decided, materials, and the next step. Ask for confirmation: Get a simple 'yes' reply before proceeding. Store it with photos: Keep the message thread with job pictures and notes. Next step: Create a one-paragraph 'decision recap' template and use it after every on-site change.

Question

Accepted Answer

Direct answer: Stop 'he said/she said' by summarizing every key decision in a same-day text and saving it to the job record.

Practical steps

Send a recap text: Include what was decided, materials, and the next step.
Ask for confirmation: Get a simple 'yes' reply before proceeding.
Store it with photos: Keep the message thread with job pictures and notes.

Next step: Create a one-paragraph 'decision recap' template and use it after every on-site change.