How can a handyman politely redirect a client who keeps adding tasks mid-job?

Q: How can a handyman politely redirect a client who keeps adding tasks mid-job?

Direct answer: Redirect scope creep by pausing the work, confirming the new request, and turning it into a priced line item or a separate visit. Be friendly, but treat added tasks as new scope so you don't donate time. Practical steps Clarify scope: Confirm what's included before you proceed. Document: Photos and notes protect you and speed approvals. Communicate early: Updates prevent conflict and callbacks. Next step: Add this to your closeout script or SOP so you don't improvise on every job.

Question

Accepted Answer

Direct answer: Redirect scope creep by pausing the work, confirming the new request, and turning it into a priced line item or a separate visit. Be friendly, but treat added tasks as new scope so you don't donate time.

Practical steps

Clarify scope: Confirm what's included before you proceed.
Document: Photos and notes protect you and speed approvals.
Communicate early: Updates prevent conflict and callbacks.

Next step: Add this to your closeout script or SOP so you don't improvise on every job.