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How can a handyman set annual goals that are realistic and measurable?

Direct answer: Set annual goals around measurable drivers: billable hours, average ticket, close rate, and system upgrades. Tie goals to capacity so you don't "grow" into burnout—growth should increase margin and predictability, not chaos.

Practical steps

  • Make it measurable: Track time, margin, and outcomes for the next 5 jobs in this category.
  • Standardize: Turn wins into templates, line items, and checklists.
  • Communicate early: Set expectations before scheduling or starting work.
  • Review monthly: Keep what improves margin and remove what creates chaos.

Next step: Apply this on your next similar decision and record what improved.

Category: Growth