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What metrics should a handyman track monthly to measure business growth?

Direct answer: Track monthly metrics that show real growth: revenue, overhead, billable hours, effective hourly rate, average ticket, and close rate. If revenue rises but effective hourly rate doesn't, you're just busier. Use the numbers to decide whether to raise rates, tighten scheduling, or change your client mix.

Practical steps

  • Measure it: Track time, materials, and outcome on the next 5 jobs in this category.
  • Standardize: Turn what works into templates, line items, and checklists.
  • Communicate early: Set expectations before the job starts to avoid friction.
  • Review monthly: Keep what improves margin and remove what creates chaos.

Next step: Apply this on your next similar job and record what improved.

Category: Growth

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