How should a handyman respond if accused of damaging something they did not touch?

Direct answer: If accused of damaging something you didn't touch, rely on documentation: before photos, job notes, and messages. Stay calm, present facts, and escalate to insurance only when it's truly appropriate.

Practical steps

• Use documentation: Before photos and job notes.
• Stay calm: Present facts professionally.
• Escalate appropriately: Insurance when needed.