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How can a handyman prevent scope creep before work starts?

Direct answer: Prevent 'surprise' work by doing a 5-minute scope walk-through and writing down exclusions before you touch tools.

Practical steps

  • Do a scope walk: Tour the work area and ask what success looks like to the client.
  • Write exclusions: List what is NOT included (paint, haul-off, patching, permits, etc.).
  • Set change-order rule: Any added request gets priced and approved in writing before continuing.

Next step: Add an 'Included / Not included' section to every estimate and text it before arrival.

Category: Operations

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