How should a new handyman handle early mistakes without damaging their reputation?
Direct answer: Handle early mistakes by communicating fast, fixing what's fair, and documenting the resolution. Clients forgive mistakes when you own them and prevent repeats; they don't forgive silence or excuses.
Practical steps
- Make it concrete: Write your rule (name criteria, pricing test, tool list, etc.).
- Document it: Keep notes so you don't relearn the lesson on every job.
- Communicate early: Set expectations with clients before scheduling.
Next step: Apply this on your next decision and track the outcome.
Category: Getting Started