What's the best method for a handyman to notify clients of unexpected issues discovered mid-job?

Q: What's the best method for a handyman to notify clients of unexpected issues discovered mid-job?

Direct answer: Notify clients of surprises by stopping, documenting, and sending options before continuing. Photos plus a short explanation and a revised price/scope prevents arguments and keeps trust intact. Practical steps Clarify scope: Confirm what's included before you proceed. Document: Photos and notes protect you and speed approvals. Communicate early: Updates prevent conflict and callbacks. Next step: Add this to your closeout script or SOP so you don't improvise on every job.

Question

Accepted Answer

Direct answer: Notify clients of surprises by stopping, documenting, and sending options before continuing. Photos plus a short explanation and a revised price/scope prevents arguments and keeps trust intact.

Practical steps

Clarify scope: Confirm what's included before you proceed.
Document: Photos and notes protect you and speed approvals.
Communicate early: Updates prevent conflict and callbacks.

Next step: Add this to your closeout script or SOP so you don't improvise on every job.