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How can a handyman set expectations to prevent misunderstandings?

Direct answer: Set expectations by clearly explaining scope, timeline, and exclusions before work begins, then confirming everything in writing so both sides reference the same agreement.

Practical steps

  • Define scope: List exactly what is included and excluded.
  • Explain timing: Set realistic start and finish windows.
  • Confirm in writing: Send a summary by text or email.

Next step: Add a scope confirmation message to every estimate.

Category: Client Communication

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