How should a handyman respond when a client asks for a discount?

Q: How should a handyman respond when a client asks for a discount?

Direct answer: Handle 'can you do it cheaper?' by reducing scope or materials—never by discounting the same scope. Practical steps Hold the line: Explain you don't discount the same scope because quality and standards don't change. Offer scope options: Provide A/B options: full fix vs partial fix vs defer. Confirm in writing: Document the chosen option to prevent later disputes. Next step: Prepare a two-option script: 'same scope' vs 'reduced scope' so you answer fast.

Question

Accepted Answer

Direct answer: Handle 'can you do it cheaper?' by reducing scope or materials—never by discounting the same scope.

Practical steps

Hold the line: Explain you don't discount the same scope because quality and standards don't change.
Offer scope options: Provide A/B options: full fix vs partial fix vs defer.
Confirm in writing: Document the chosen option to prevent later disputes.

Next step: Prepare a two-option script: 'same scope' vs 'reduced scope' so you answer fast.