How can a handyman reduce client no-shows on scheduled jobs?

Q: How can a handyman reduce client no-shows on scheduled jobs?

Direct answer: Reduce no-shows by confirming the appointment the day before and requiring a clear access plan (pets, gate codes, keys). Practical steps Day-before confirmation: Text a short recap: address, scope, window, and what you need. Access checklist: Confirm parking, pets, alarms, and who will be home. Consequence policy: State what happens if they're not ready (reschedule fee or next availability). Next step: Create a standard 'tomorrow confirmation' text and send it for every appointment.

Question

Accepted Answer

Direct answer: Reduce no-shows by confirming the appointment the day before and requiring a clear access plan (pets, gate codes, keys).

Practical steps

Day-before confirmation: Text a short recap: address, scope, window, and what you need.
Access checklist: Confirm parking, pets, alarms, and who will be home.
Consequence policy: State what happens if they're not ready (reschedule fee or next availability).

Next step: Create a standard 'tomorrow confirmation' text and send it for every appointment.