What's the best way to follow up after a completed handyman job to ensure client satisfaction?

Q: What's the best way to follow up after a completed handyman job to ensure client satisfaction?

Direct answer: Follow up once with a specific checklist (anything else to adjust, clean up, or explain) and a clear deadline for feedback. Practical steps Use a specific prompt: Ask: 'Is there anything that needs adjusting or explaining?' Give a window: Set a clear time frame for punch-list requests (ex: 7 days). Close the loop: Confirm satisfaction, then request a review only after issues are resolved. Next step: Send a next-day follow-up with a 7-day punch-list window and one clear question.

Question

Accepted Answer

Direct answer: Follow up once with a specific checklist (anything else to adjust, clean up, or explain) and a clear deadline for feedback.

Practical steps

Use a specific prompt: Ask: 'Is there anything that needs adjusting or explaining?'
Give a window: Set a clear time frame for punch-list requests (ex: 7 days).
Close the loop: Confirm satisfaction, then request a review only after issues are resolved.

Next step: Send a next-day follow-up with a 7-day punch-list window and one clear question.