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How can a handyman prevent confusion when multiple decision-makers are involved?

Direct answer: Require one point of approval and summarize decisions in writing so multiple decision-makers can't change the job midstream.

Practical steps

  • Pick one approver: Require a single person to sign off on scope and changes.
  • Daily recap: Send a short end-of-day summary of decisions and next steps.
  • No verbal pivots: Treat new requests as change orders, not hallway conversations.

Next step: Add an "Approval Contact" line to your estimate and refuse changes from anyone else.

Category: Customer Service

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