How can a handyman prevent confusion when multiple decision-makers are involved?
Direct answer: Require one point of approval and summarize decisions in writing so multiple decision-makers can't change the job midstream.
Practical steps
- Pick one approver: Require a single person to sign off on scope and changes.
- Daily recap: Send a short end-of-day summary of decisions and next steps.
- No verbal pivots: Treat new requests as change orders, not hallway conversations.
Next step: Add an "Approval Contact" line to your estimate and refuse changes from anyone else.
Category: Customer Service