How can a handyman maintain professionalism when a client is micromanaging?
Direct answer: Handle micromanaging by setting boundaries without getting defensive: explain you work fastest with space, provide scheduled updates, and keep decisions tied to scope and safety. Consistent calm leadership usually stops hovering.
Practical steps
- Clarify scope: Confirm what's included before you proceed.
- Document: Photos and notes protect you and speed approvals.
- Communicate early: Updates prevent conflict and callbacks.
Next step: Add this to your closeout script or SOP so you don't improvise on every job.
Category: Customer Service