How should I handle warranty work and callbacks as a handyman?

Q: How should I handle warranty work and callbacks as a handyman?

Direct answer: Offer a clear, written warranty on your labor and stand behind your work. When something fails, respond quickly, fix it, and document what happened. A fair warranty builds trust and repeat business. Practical steps Confirm in writing: Scope, window, and access details prevent misunderstandings. Set boundaries early: Rules on changes, behavior, and response times avoid escalation. Close the loop: Recap completion and next steps so clients feel 'done.' Next step: Create two templates: day-before confirmation + change-order approval text.

Question

Accepted Answer

Direct answer: Offer a clear, written warranty on your labor and stand behind your work. When something fails, respond quickly, fix it, and document what happened. A fair warranty builds trust and repeat business.

Practical steps

Confirm in writing: Scope, window, and access details prevent misunderstandings.
Set boundaries early: Rules on changes, behavior, and response times avoid escalation.
Close the loop: Recap completion and next steps so clients feel 'done.'

Next step: Create two templates: day-before confirmation + change-order approval text.