How should a handyman respond when a client disputes the invoice line items?

Direct answer: Handle 'I'm not paying for that' by pointing to the written scope and offering a paid change instead of arguing.

Practical steps

• Reference the scope: Show where the line item was agreed to.
• Separate changes: If it's new, treat it as a change order.
• Stay factual: Avoid emotional explanations; use documents and photos.

Next step: Send the client a scope screenshot + one sentence and ask which item they believe is outside agreement.