What should a handyman do when a client gives conflicting instructions?
Direct answer: Pause work and request written clarification from the decision-maker so you don't guess or get blamed for choosing the wrong direction.
Practical steps
- Stop work: Do not proceed until clarified.
- Identify authority: Confirm who approves changes.
- Get it in writing: Resume only after confirmation.
Next step: Make written approval mandatory for all changes.
Category: Client Communication