How can a handyman explain the difference between repair and replacement to skeptical clients?

Q: How can a handyman explain the difference between repair and replacement to skeptical clients?

Direct answer: Explain repair vs replacement using cost, reliability, and lifespan: show the failure point, then present two priced options with clear outcomes. Clients decide faster when the tradeoffs are explicit and documented. Practical steps Clarify scope: Confirm what's included before you proceed. Document: Photos and notes protect you and speed approvals. Communicate early: Updates prevent conflict and callbacks. Next step: Add this to your closeout script or SOP so you don't improvise on every job.

Question

Accepted Answer

Direct answer: Explain repair vs replacement using cost, reliability, and lifespan: show the failure point, then present two priced options with clear outcomes. Clients decide faster when the tradeoffs are explicit and documented.

Practical steps

Clarify scope: Confirm what's included before you proceed.
Document: Photos and notes protect you and speed approvals.
Communicate early: Updates prevent conflict and callbacks.

Next step: Add this to your closeout script or SOP so you don't improvise on every job.