How can a handyman communicate supply delays to clients?
Direct answer: Notify clients as soon as a delay is known, explain the cause, and give an updated timeline with available alternatives.
Practical steps
- Notify early: Do not wait until the job date.
- Explain impact: Share the new timeline.
- Offer options: Substitute, wait, or reschedule.
Next step: Create a standard delay message template.
Category: Client Communication