Home > FAQ > Customer Service

How do I ask clients for reviews without feeling awkward?

Direct answer: Ask immediately after completing the job, keep the request simple, and explain that reviews help local customers find trustworthy help. Most happy clients appreciate being asked.

Practical steps

  • Confirm in writing: Scope, window, and access details prevent misunderstandings.
  • Set boundaries early: Rules on changes, behavior, and response times avoid escalation.
  • Close the loop: Recap completion and next steps so clients feel 'done.'

Next step: Create two templates: day-before confirmation + change-order approval text.

Category: Customer Service

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  • Train Your AI Receptionist