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How should a handyman handle disputes with commercial clients differently than homeowners?

Direct answer: Commercial disputes should be handled through documentation and formal communication, not emotion. Use written scopes, approvals, and a single point of contact, treating the issue as a business matter rather than a personal disagreement.

Practical steps

  • Know the rule: Check your state/city limits for job value and restricted trades.
  • Put it in writing: Use written scope + approvals so disputes don't become stories.
  • Keep proof handy: Store photos, COIs, and key docs per job for fast retrieval.

Next step: Add one sentence of scope/limit language to your estimate footer and use it going forward.

Category: Legal

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